Shipping policy
Shipping Policy
At Globemall 3D, we understand that when you invest in professional-grade 3D printing equipment, reliable delivery matters. This policy outlines exactly what you can expect when placing an order with us.
Shipping Coverage Area
We currently ship within the Continental United States. At this time, we do not offer shipping to Alaska, Hawaii, or international destinations.
Order Confirmation
Once your order is placed, you will receive an order confirmation email confirming that we have received your purchase. If you do not receive confirmation shortly after checkout, please check your spam folder or contact us at returns@globemall3d.com.
Order Processing Time
Orders are typically processed within 3–5 business days. Processing includes order verification, coordination with our domestic suppliers, and preparation for shipment. Orders placed on weekends or holidays begin processing on the next business day.
For high-demand, custom, or temporarily out-of-stock items, we will contact you directly with updated availability and estimated ship dates before moving forward.
Shipment Notification & Tracking
As soon as your order ships, you will receive a shipping confirmation email with tracking details. This allows you to monitor your shipment in real time from dispatch through delivery.
For freight shipments, tracking and delivery coordination details will be provided once the carrier has scheduled pickup.
Estimated Delivery Time
Transit time typically ranges from 3–7 business days, depending on your location and the carrier. In most cases, customers receive their orders within 7–12 business days from the date of purchase.
Large or freight shipments may require delivery appointments and can vary slightly based on scheduling availability.
Shipping Carriers
We work with trusted national carriers including FedEx, UPS, USPS, and specialized freight carriers for oversized or heavy equipment. Carrier selection depends on product size, weight, and destination to ensure safe and efficient delivery.
All shipments are tracked and insured to protect your investment while in transit.
Delays & Exceptions
While we strive to meet stated delivery timelines, occasional delays may occur due to weather, carrier disruptions, or inventory availability. If any delay impacts your order, we will proactively notify you with updated information and next steps.
Our team closely monitors shipments and works directly with carriers to resolve issues quickly if they arise.
Contact Information
If you have any questions about your order or shipping timeline, please contact us at returns@globemall3d.com. We are committed to clear communication and prompt assistance every step of the way.
